Shipping policy
At EverRoots Co., every order is prepared with care and attention to detail.
Processing Time
Orders are typically processed within 2–5 business days. During product launches, holidays, or high-volume periods, processing times may be slightly longer.
Shipping Time
- Standard Shipping: 3–7 business days
- Expedited Shipping (when available): Displayed at checkout.
Shipping times begin after your order has been processed.
Order Tracking
Once your order has shipped, you'll receive a confirmation email with tracking information so you can follow your package every step of the way.
Shipping Locations
We currently ship throughout the United States. Additional destinations may be added in the future.
Incorrect Shipping Information
Please ensure your shipping address is correct before placing your order. EverRoots Co. is not responsible for delays or lost packages caused by incorrect or incomplete shipping information provided at checkout.
Lost or Damaged Packages
If your order arrives damaged or appears to be lost in transit, please contact us at everrootsco@gmail.com within 7 days of the expected delivery date. We'll work with the shipping carrier to help resolve the issue as quickly as possible.